"About 6 months ago they charged the battery for free for me!!! When my bike sat a little too long between rides this winter they were very helpful in getting a me a new battery. Great customer service at this location!!!!
Thank You,
Chuck"
"I have been riding since 1966 and have frozen my ass off more than once! I received a catalog from Cycle Gear somehow and stopped by the local store in Columbia SC. I decided to try some of the freeze out gear that one of the guys working there swore by. Naturally I had to give him some grief for riding a crotch rocket but he was cool. I rode the Blue Ridge and it was in the 20's with the wind screaming and with all the layers on with freeze out I stayed warm except for my hands. The following week I went in and bought some of the electric plug in gloves! Cycle gear stuff works and they stand behind it. I'll never ride a crotch rocket, but I will shop at Cycle Gear!"
"THe folks in store were super friendly making us feel as though we belonged there! The prices were great and the quality of the products offered is top rate. This may become a regular hang-out!"
"Everytime I've been in Cycle Gear the employees have been very helpful and that's what keeps me coming back."
"I live in Aiken, SC but it's worth the drive to shop at Columbia's Cycle Gear. The employees there always friendly and helpful. Cycle Gear's prices are often unbeatable at other stores. When I need or want something for my bike or any biker gear, I always Cycle Gear first before I buy. "
"Went to get a dirt bike lift stand for my dual sport. Has the stand, questioned if would work but does. Hope it holds up. Weight rating is almost maxed out. We will see."
"Staff knows motorcycle products and offer suggestions without pressure to buy. It is always a pleasure to shop at Cycle Gear. I love the Khaki motorcycle pants. They look like regular khaki pants to a non-motorcyclist. So I blend in better on my college campus.
"
"Got a nice pair of chaps here, and when we left,lost my phone. So helpful with this! Great store,clean,well organized,and staff very friendly. Will definitely go back,highly recommend this store! :-)"
"I dropped off a rear wheel for tire replacement. I assumed the price was $35 but then saw a SKU sheet showing the price to be $40. After returning to pick up the tire, I was told the price was now $50, $15 more than what I initially thought it would be. No offer was made for a one time price decrease due to the confusion. At the time of drop off, the sales associate was too busy to fill out paperwork or go over the condition of my wheel before changing the tire. I explained that the wheel was very recently replaced under a factory recall, had no miles on it, and therefore did not have any cosmetic issues. Upon picking up the tire, cosmetic scratches were noted in the paperwork where none had been. As a Rider Coach who teaches dozens of new riders in the area every month, I don't see how I could recommend Cycle Gear with this poor level of service."
"First bike purchase and was made to feel totally comfortable. Salesman (Greg) spent as much time as I needed to make a decision on the bike I purchased. Very pleased with each interaction I have had. I wouldn't hesitate buying from them again. "
"I went in to look at a new helmet and spoke with a very friendly employee who talked with me about the different helmets they had as well as their new models. He listened to what I wanted in a helmet and helped me find the right size in one that fit all my criteria."
"Great staff always going above and beyond for great customer service..."
"Great team of employees! Always eager to help and make anyone feel welcome. Very knowledgeable staff that spans all areas of motorsports and extreme sports. "
"Bought a Bilt Bluetooth Helmet about a month before and really liked it...right up to the point that one of the speakers stopped working. I took back to the CAE store and the guy there worked with me until we found the one exact replacement they had in stock. Took a while because it was out of its box up on the top shelf of a display. Cooler weather is finally coming so I went ahead and bought a new jacket while I was there. Have had consistently good experiences at that store and with Cycle Gear as a company."
"Honored products warranty.
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